How to Describe Customer Service on a Resume
When seeking a customer service job, it is essential to showcase your relevant experiences and abilities on your resume. A well-written resume can make a the difference in getting the job that you desire. At Coffs Harbour Resume, we specialize in writing resumes to make you stand out from the rest of the applicants. In this article, we’ll provide tips on how to present the level of customer service in your resume.
- Use action verbs. When you are describing your customer experience make use of action verbs like "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively involved in the work of customer service and achieved outcomes.
- Include specific job duties and responsibilities: Be precise when you describe your customer service experience. Instead of saying "worked in customer service," use the phrase "managed a team of customers service representatives and handled complaints from customers."
- Use metrics: Provide relevant measures such as satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% by using effective method of problem-solving."
- Customize your resume: tailor your resume to the specific job you’re applying for. Highlight the skills and experience that are relevant to the position.
- Ask for professional help and proofread Check your resume for errors before you submit it to ensure it’s error-free. If you require assistance you can seek help from a professional with Coffs Harbour Resume.
By following these tips, you can create a resume for customer service that effectively highlights your relevant experience and abilities. Make sure you modify your resume to fit the specific job that you’re applying for and ensure that you have it proofread before you submit it. Coffs Harbour Resume can also assist you in writing a powerful resume that highlights your strengths and experiences.
