How to write a Customer Service Resume
A successful customer service resume or CV (Curriculum Vitae) requires highlighting your relevant expertise and experiences. A well-written CV or resume and a professional cover letter, along with a professional LinkedIn profile, can make significant difference in getting an interview. We at Coffs Harbour Resume, we specialize in offering CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization to help to stand apart from the other applicants. In this article, we’ll go over how to describe customer service in a resume or CV, highlight the skills of customer service on a resume or CV and give tips on how to convey customer service abilities.
How do you describe customer service on your resume or CV:
When you are describing your service to customers experience, be sure to focus on specific work duties and responsibilities. Utilize action verbs, like "assisted," "resolved," or "responded," to describe your job. Also, be sure to include any pertinent metrics, such as satisfaction levels of customers to show your contribution.
How do you show your customer service capabilities on a CV or resume:
As well as describing your experience, it’s important to emphasize specific skills which are pertinent to customer service, such as communication and problem-solving abilities. Include any relevant training or certifications including a certificate from a consumer service course or certification from a specific customer support software.
What should I write about when it comes to customer Service skills?
When writing about customer service abilities, concentrate on the most important and relevant skills for the job you’re applying for. For example, if the job requires a lot of telephone communication, emphasize your skills and experience in phone customer service.
How do I record my customer service experience:
When writing about your experience with your customer service experience, use specific examples and quantify your achievements. For instance, instead of writing "Helped customers with their questions," say "Assisted an average of 50 clients per day with their questions, which resulted in a 90percent satisfaction rate."
By following these tips and guidelines, you can develop an effective customer service resume, an application letter, and LinkedIn profile which showcases your relevant experiences and abilities which makes you a great potential candidate for roles in customer service. Remember to proofread your resume, letters of cover prior to submitting it and consider seeking professional help from Coffs Harbour Resume if you need assistance.
