How to write a customer Service Resume

Posted by Coffs Harbour Resume on 14 Aug 2025

Creating an effective customer service resume or CV (Curriculum Vitae) requires highlighting your relevant experience and skills. A well-written resume and a professional cover letter, in addition to a professional LinkedIn profile, could make a an enormous difference when applying for a job. At Coffs Harbour Resume, we specialize in offering CV and resume writing services covering letter writing, as well as LinkedIn profile optimization to make you stand out from the other applicants. In this post, we’ll explain how to present customer service in a resume or CV. It will also highlight how you can demonstrate your skills in customer service on a CV or resume, and provide tips regarding how to present your customer service skills.

How do you describe customer service on the resume or CV:

In describing your customer service experience, focus on specific roles and tasks. Use action verbs such as "assisted," "resolved," or "responded," to describe your job. In addition, you should include any pertinent metrics, such a the percentage of satisfaction with your customers, to prove your effectiveness.

How do you present the skills of customer service on a resume or CV:

When you write about your experience, it’s important to identify specific abilities which are pertinent to customer service. This includes solving problems and communication. Include any relevant training or certifications like a customer service course or certification for a particular customer service software.

What should I include in my report on customer skills in service?

When writing about customer service abilities, concentrate on the most essential and applicable skills to the position you’re applying to. For example, if the job involves a lot of phone contact, make sure you highlight your knowledge and skills in phone customer service.

What do I do to write my personal experience as a customer?

When you write about your customer service experience, you should use specific examples and quantify your successes. As an example, instead of writing "Helped customers with questions," say "Assisted an average of 50 people per day by answering their queries, which resulted in a 90percent satisfaction rate."

If you follow these guidelines follow these suggestions to create an effective customer service resume, Cover letter and LinkedIn profile that shows your skills and experience which makes you a great candidate for customer service positions. Be sure not to proofread the resume or resume and letter prior to making it available for submission. Also, consider seeking professional help from Coffs Harbour Resume if you need assistance.

I had an amazing experience with their service. This includes timely response, friendly service, professionalism, attention to details and high quality of the final product. Thank you for the wonderful experience.
Vaneeshal Shivali
I wanted to apply for a last minute job and these guys were so helpful to prioritising my application needs. The results provided were outstanding and achieved a level well above my expectations and what I was capable of writing myself. Quite possibly one of the best investments I have made in my professional career development. I highy recommend their services.
Robert Staff
I found the service very professional and my new resume and cover letter are great. The team was very helpful and responsive to all of the questions i had.
Jodie Morris
Outstandingly professional! Jamie sat me down and went through my entire career history and wrote out an excellent and professional Resume and Cover letter for me. Great value for money.
Vaughn Bond
Thank you for my brand new resume and cover letter - I literally received a call within a day of using my new documents. Absolutely thrilled with the service and quality of output. Thanks again.
Khuma Kant
First time using a resume writer, and so happy with the finished resume. I was also so impressed with the prompt responses throughout the whole process from Tanya and in general the quick turnaround time to produce it. I love the fact the resume represented who I am based on my skills and attributes. I definitely recommend Coffs Harbour Resume to anyone who hasn't used a resume writer before. They are also so affordable compared to so many on the market who charge an absolute fortune.
Angela Skaf
So perfect and professional. Highly recommended.
Jennifer Adl
Excellent service, reasonable priced and very professional. Would highly recommend Coffs Harbour Resumes, Tania did an awesome job updating my hubby's resume so much so within hours of applying for positions using his new updated resume he received a call and in a couple of days had a job. #perthresume #coverletter #jobsearching #resumewriting
Genene McGroder
Very professional, easy to deal with and great communication. Highly recommended.
Brian Horsfield
Tanja and the team did a fantastic job with my resume. Especially considering I was changing careers after re-education. My documents are professional and have already been effective in securing me interviews. Thank you.
Myles Clooney
How to Write a Customer Service Resume

Resume

We provide professional resume writing services.

How to Write a Customer Service Resume

Cover Letter

We provide professional cover letter writing services.

How to Write a Customer Service Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to Write a Customer Service Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer professional resume writing services and our highly seasoned resume writers will ensure that your resume sticks out among the rest.

We’re a team of highly certified and experienced HR professionals, recruiters, and consultants who are dedicated to delivering an excellent, well-written resume or cover letter.

We pride ourselves on our vast understanding of top-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide variety of industries and professions means that we can produce a high-quality, impactful resume that meets your personal needs.

Our end goal is to deliver you with a striking and impressive resume that is correctly maximised for success in the competitive Coffs Harbour job market.

We offer a 100% satisfaction guarantee on all of our writing services, so you can be sure that you will be fully satisfied with your brand new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 202 475